Black Friday Price Protection

Found your deal? Grab it before it's gone.

We've got you covered if the price drops during our Black Friday Sale.

Shop your favourites at Space General between 13 November and 3 December 2026. If the exact same product (same SKU) is advertised at a lower price on our website before the sale ends, we'll give you the difference back as Space General Store Credit, subject to the terms below.

That means you can shop early without worrying about missing a lower price later in our Black Friday Sale.

How It Works

  1. Shop during Black Friday. Place your order at spacegeneral.co.nz between 13 November and 11:59pm NZDT on 3 December 2026.
  2. Watch for a lower price. If the identical SKU is advertised for less on spacegeneral.co.nz before 11:59pm NZDT on 3 December 2026, you can claim the difference between the price you paid and the lowest advertised price during the eligible period.
  3. Claim your Store Credit. Contact our team via the Contact Us page by 10 December 2026 with your order number and details of the lower advertised price. If your claim is approved, we'll issue Space General Store Credit for the difference.

Here's an Example

You purchase an office chair for $249 during our Black Friday Sale. Before the sale ends, the exact same SKU is advertised on our website for $219. If eligible, you can claim $30 in Space General Store Credit.

Terms & Conditions

  • Black Friday Price Protection applies to eligible purchases placed on spacegeneral.co.nz between 13 November and 11:59pm NZDT on 3 December 2026, for personal, home use only. Business, wholesale and trade purchases are excluded.
  • The exact same product (identical SKU) must be advertised at a lower price on spacegeneral.co.nz before 11:59pm NZDT on 3 December 2026. Lower prices at other retailers do not qualify.
  • The price paid is the final product price after any applied discounts or promotional codes. An eligible claim is based on the difference between that price and the lowest qualifying price advertised during the sale after your purchase.
  • Approved claims are issued as Space General Store Credit, not cash or a refund to the original payment method. Store Credit is trackable, does not expire and may be used for future purchases.
  • Minimum claim value: NZ$1.
  • Submit your claim via our Contact Us page by 10 December 2026. Please include your order number, product details and the lower advertised price.
  • Genuine pricing errors are excluded. Items that have already been refunded, exchanged or credited are not eligible.
  • Free gifts are not included in the price difference calculation. For bundles or promotions with free gifts, protection applies only to an eligible price reduction on the purchased product.
  • Space General reserves the right to determine what qualifies as personal, home use.
  • This Black Friday offer does not remove any entitlements you may have under our separate 30-Day Price Promise or your rights under New Zealand consumer law.

Black Friday Price Protection FAQs

  • Could the price drop further during our Black Friday Sale?
    Most deals are already great value, but some prices may change during the event. If an eligible item drops in price before the sale ends, Black Friday Price Protection lets you claim the difference as Store Credit.
  • When does Black Friday Price Protection end?
    Eligible purchases and price drops must occur by 11:59pm NZDT on 3 December 2026. Claims must be submitted by 10 December 2026.
  • How do I claim?
    Visit our Contact Us page and share your order number, product details and the lower price you found on our website.
  • Will I receive a refund?
    Eligible Black Friday claims are paid as Space General Store Credit, which never expires.
  • What about the regular 30-Day Price Promise?
    Our existing 30-Day Price Promise remains a separate policy with its own eligibility and claim conditions. Please see the 30-Day Price Promise page for details.

Shop Black Friday With Confidence

Found something you love? Grab the deal while it's available — we'll help protect you against an eligible price drop later in our Black Friday Sale.