Friendly team, standing by.
Space General is a New Zealand based online retail store & open 24/7. We’re here to help and answer any questions you might have.🙂
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All orders are shipped from our Auckland warehouse with tracked courier delivery.
To keep prices down, we are an online only so we do not have a retail shop.
We have ensured that full details of each product are included on our website, so that you can make an informed decision when purchasing.
We offer a 30 day money back guarantee, so that in the unlikely event that the product you order is not what you want, you are welcome to return it, no questions asked.
We’re an online-only store at this stage, so we don’t offer pick-ups.
The good news is we deliver right across Auckland (and NZ) and always try to keep shipping costs as low as possible
— often it’s cheaper than the petrol you’d spend driving to pick something up! 🚚
With all stock shipped from our Auckland warehouse, we manage to dispatch 98% of orders on the same or next working day.
We offer a 30-day return policy and a one-year warranty on all our products, so if anything’s faulty, we’ll sort it with a repair, replacement, or full refund.
You’re also protected under the Consumer Guarantees Act 1993. If you ever need spare or replacement parts later on, we’ll do our best to help. Whatever pops up, just get in touch — we want you to be completely happy.
Yes, we sure are! We're 100% NZ owned and started right here in 2022.
Every month, we deliver thousands of parcels to Kiwi doorsteps, helping homes across the country get top-quality products at prices they love.
You can read more about our story here.