At Space General, we understand how important timely delivery is at Christmas. While some stores may be vague, we stand by our promises so you can shop with confidence this holiday season.

Amazing! How do you do this?

• We hold tonnes of stock right here in New Zealand.
• We use the super fast delivery services.
• Your local store, backed by local support.

If We Don't Deliver on Time...

• Refund the full delivery fee.
• Offer you a free delivery code for next time, plus $10 credit.
• Do everything possible to prevent it from happening again.

At Space General, we're customers too. We don't make promises we can't keep, and you can shop with confidence this Christmas.

While rare, if a delivery goes off track, we'll stand by our guarantee and make it right. Click here to read the full terms and conditions

• All products ship from our Auckland warehouse.
• 30-day easy return policy.
• A minimum one-year local warranty on all products.

Items purchased from Space General are eligible for our price protection policy. If the list price of an item is reduced within 30 days of purchase, Space General will provide a store credit for the price difference.

To request a price protection refund, simply email our customer service team, and we will respond shortly.

Please note:

Items on clearance or items no longer available may not be eligible for our price protection policy. Shipping fees will be excluded from the Price Protection Policy.

Space General reserves the right to the final interpretation of this policy, to modify its terms at any time, and to deny any price adjustment at our sole discretion.